MedicaDentai Support

Contact support

For product, account, integration, or MCP questions, email the MedicaDentai support team. Support is intended for authorized clinic owners and team members.

What support can help with

• Clinic access, sign-in, and staff permissions.
• Google Drive, Sheets, Calendar, and clinic-location configuration.
• MCP connection, OAuth authorization, supported scopes, and tool behavior.
• Radiograph, prescription, patient-photo, billing, scheduling, and document workflow issues.
• Reporting a suspected security, privacy, or clinical-output concern.

Include useful diagnostic details

When reporting a problem, include the approximate time, the workflow or MCP tool involved, the clinic location, the browser or client used, and the steps that led to the issue. Do not include patient names, patient identifiers, clinical images, prescriptions, access tokens, passwords, or other sensitive patient information in a public support email.

MCP connection

The MedicaDentai MCP endpoint is available at https://medicadentai.com/mcp. The connection uses Streamable HTTP with OAuth authorization. MCP access is restricted to approved clinic owners and the scopes authorized for that connection.

Clinical safety

MedicaDentai support can help investigate software behavior, but support responses are not medical advice. AI-assisted findings require review by a qualified dental professional. MedicaDentai is not an emergency service; urgent symptoms require appropriate local clinical or emergency care.